Terms of Use — Tryozi Group LLC

Last Updated: June 19, 2026

Emergency Notice

DO NOT USE THIS SITE IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY. Call 911, visit an emergency room, or contact crisis services. If you are in crisis, you can reach the 988 Suicide & Crisis Lifeline (call or text 988).

Introduction

Tryozi Group LLC ("Tryozi," "we," "us") owns and operates this website (the "Website"). By accessing the Website, you agree to these Terms of Use, which govern all services, features, content, and applications we provide. Clinical care, prescribing, and fulfillment are provided by licensed clinicians and pharmacies through OpenLoop Health, Inc. and its affiliated medical groups; your use of those services is also subject to OpenLoop's applicable terms and the Telehealth Informed Consent.

1. Privacy

Review our Privacy Policy / Notice of Privacy Practices regarding personal information and Protected Health Information.

2. Changes to Terms

We may revise these Terms at any time. Changes become effective upon posting; continued use constitutes acceptance unless law requires additional notice.

3. The Website Does Not Provide Medical Advice

The information and content on the Website is for informational purposes only and is not a substitute for professional medical advice. Consult a licensed clinician about your medical condition. A prescription is provided only if a licensed clinician determines it is appropriate.

4. Reliance on Information Posted

We disclaim liability for the accuracy or completeness of information on the Website. You rely on posted materials at your own risk. Individual results vary.

5. Communications; Electronic Notices and Signatures

You consent to electronic communications via email, SMS, or Website notices, and agree electronic signatures are legally binding. You may opt out of promotional communications via unsubscribe links. Message and data rates may apply.

6. Changes to the Website

We may update Website content without obligation to maintain current information.

7. Ownership of Website and Content

The Website and its content are the exclusive property of Tryozi Group LLC or its suppliers and are protected by intellectual-property laws.

8. Trademarks

The Tryozi name, logo, and related marks may not be used without our prior written permission. Other marks belong to their respective owners. Product imagery on this site excludes third-party branding; we are not the compounder of any medication.

9. Your Use of the Website

You may use the Website for personal, non-commercial purposes only. Prohibited: reproducing content, impersonating Tryozi, using automated tools/scrapers, introducing malware, or attempting unauthorized access.

10. Pharmacy and Fulfillment; Shipping

Prescriptions are fulfilled through partner pharmacies coordinated by OpenLoop. Prescriptions may be transferred among partner pharmacies for fulfillment reasons. Follow all storage and handling instructions on shipment.

Partner pharmacies: RedRock Pharmacy; Health Warehouse; Precision Medicine; Triad Rx. (Addresses and contacts listed in our state coverage & pharmacy disclosure.)

11. Payment; Subscriptions; Automatic Renewal

By providing payment information, you authorize charges for the services you select plus applicable taxes. Subscription plans renew automatically until cancelled per the Cancellation & Refund Policy. The total cost of your plan — and what it includes — is disclosed before payment. Accepted methods: Visa, Mastercard, FSA/HSA, Apple Pay, Google Pay (American Express not accepted). We do not store full payment card numbers.

12. Refunds

Refunds are governed by the Cancellation & Refund Policy and applicable law.

13. Termination

We may suspend or terminate access for any reason. Provisions that by their nature survive termination (warranty disclaimers, limitation of liability, dispute resolution) continue to apply.

14. Links from the Website

Third-party links are provided for convenience; we do not control or endorse them.

15. Disclaimer of Warranties

The Website and its content are provided "AS IS" and "AS AVAILABLE." We disclaim all warranties, including merchantability and fitness for a particular purpose.

16. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Website. To the maximum extent permitted by law, our total aggregate liability for any claim relating to the Website will not exceed the greater of the amounts you paid to Tryozi in the twelve (12) months preceding the claim or USD $100. Your sole remedy for dissatisfaction with the Website is to discontinue use. Some jurisdictions do not allow certain limitations, so some of these may not apply to you.

17. Indemnification

You agree to defend and indemnify Tryozi Group LLC and its affiliates from claims arising from your violation or misuse of the Website.

18. Governing Law

These Terms and any dispute arising out of or relating to them or the Website are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules, except to the extent federal law applies.

19. Dispute Resolution

Please read this section carefully — it affects your legal rights.

Informal resolution first. Before starting a formal proceeding, you agree to contact us at legal@tryozi.com and give us at least sixty (60) days to resolve the dispute informally.

Binding arbitration. If we cannot resolve the dispute informally, you and Tryozi agree that any dispute relating to the Website will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court, except that either party may bring an individual claim in small-claims court. The arbitration will be seated in Broward County, Florida, or conducted remotely where available.

Class-action waiver. You and Tryozi agree to bring claims only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding.

Opt-out. You may opt out of this arbitration agreement by emailing legal@tryozi.com within thirty (30) days of first accepting these Terms.

20. Severability

If any provision of these Terms is held unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

21. Geographic Restrictions

Services are offered in the United States. Availability varies by state and is subject to change.

22. Entire Agreement

These Terms, together with the Privacy Policy and Telehealth Informed Consent, constitute the entire agreement regarding the Website.

23. Contact

Tryozi Group LLC 1920 NW 137th Way, Pembroke Pines, FL 33028 support@tryozi.com

Pharmacy Partners

State Coverage

Currently offering services in all 50 states plus Washington D.C. Some services may not be available in all 50 states or Washington D.C. Subject to change.